Book

Introduction

 

Table of contents

 

1 A holistic approach to business process management

 

2 The architectural framework for improving BPM systems

In chapter 1, we discussed the necessity for flexibility in enterprise systems and you determined whether our architectural framework can add value to your business system. In this chapter we will explain how our architectural framework functions.

4 Recommendations for building BPM systems

We strongly recommend that you first establish a set of principles for building your BPM system. This set of principles must be agreed unanimously by all major stakeholders. Take, or make, the time necessary to obtain this agreement – it is a cornerstone for all the work that follows. Remember that ideas agreed by the group are priceless in comparison with those imposed from the outside.